Working method

We would like to inform you about our working method. Read the information below carefully so that you are aware of our policies and payment methods.

1. Evo Booker

Your act is already or will soon be added to our website and with that, you will also be placed in our booking system Evo Booker. Evo Booker is the current booking system that Evenses works with and there are no additional costs for you. With this booking system, we can link you to an application /option/booking, so that you receive all the information in an e-mail from us on time.

2. Promotion and marketing

We invest a lot in online findability, Google Adwords, banners, Facebook, remarketing, websites and online specialists. Your Evenses act name will also be promoted. It is not allowed to use the unique Evenses act name in the future or there must be exclusive cooperation between you and Evenses.

3. Option

We ask you to secure an option for the following period:

Booking within 14 days

7 days fix option

Booking within 15-30 days

14 days fix option

Booking within 1-3 months

Secure 1-month option

Booking within 4-12 months

2 months fix option

Booking beyond 12 months

3 months fix option

When the period has expired and you have heard nothing from us, you can cancel the option without consultation. Of course, we try to keep you informed about the status of the option as much as possible. If you get an application during the option time for the same time, please inform us and we will again contact our client and assure you if you should take the new request or not. We then check the status of the application.

4. Booking

- We ask you to always contact the customer by telephone at least one or two weeks before the booking in order to get acquainted and to go through the customer's wishes. If there are any uncertainties consult this always before booking with your Evenses contact person. We are available 7 days a week on telephone number 02080891304 (UK) or 085-7920202 (NL) or 02-8084961 (BE), also in the evenings and weekends.

- Immediately upon arrival, present yourself to the customer and/or contact person on location (see the call sheet for his / her name).
- Dress code: neat and well-kept clothing (for example: men in suits and ladies in a nicely dressed dress or nice set).
- Do not consume alcohol and/or cigarettes during bookings, unless the customer/contact person on location has offered this to you.
- During the performance, let yourself be seen (where possible). This will be more subdued when playing background music.
- Make sure you have already eaten before the booking! Only for longer bookings can you ask for a meal (this is done in close consultation with the customer).
- Be friendly and enthusiastic to the customer at all times
- In the unlikely event of a calamity, call the customer and Evenses immediately. Keep the customer and Evenses informed.
- On the day and/or evening itself: at the request of the customer to play longer / deliver, please inform the customer that any extra costs are involved and that the additional costs are billed by Evenses afterwards. Do not forget to inform us about the extra time/play delivered within two days after booking. If you wait longer, we will no longer be able to invoice the extra costs and also not pay you.
- Re-bookings only go through Evenses.

- We would like to receive feedback from you after the booking (in short). Consider: how do you think the booking has expired, was the customer satisfied, were you on time, did all equipment work properly? etc.

5. Payout

- Please email your invoice, artist's report or KVR to finance@evenses.com within one week of the booking. Payment will be made within 30 days after the booking. Payment in advance is not possible.
- The fee agreed before the booking is used for the payment. Afterwards, no extra costs can be charged.
- In the invoice, please state the date of the booking, name supplied item and location of place name.
- The billing address that you can keep on the invoice is:

Evenses B.V.
Oudeschans 85-4
1011 KW Amsterdam
Chamber of Commerce: 66942357
VAT: NL856762441B01

Please note due to a company to company transaction outside the UK but inside the EU Regulations we do not pay VAT to you. Therefore your invoices should be sent without VAT.

6. Business cards

We would like to receive your postal address by e-mail so that we can send you our business cards. Own business cards for bookings via Evenses are not allowed.
In order for your act to stay on our website, we require a confirmation that these terms have been read and understood by every member of your act.
We can remove the position of our on our website at any point if these terms are not fully understood and practised. 
We understand that some of these terms may take time to understand so please feel free to get in contact with us regarding any questions you may have. 
We do need a response from this email confirming that all members have read and understood these terms!
We thank you so much for wanting to work with us and we cannot be more grateful for your cooperation.



What is included in the price?

Everything required for a successful performance is beach standard included. So the price is all-inclusive and there are no additional costs. Included are:

  • Screened, professional entertainment
  • Money back guarantee
  • Travel expenses
  • VAT
  • Replacement entertainment in case of illness
  • Online wish list
  • Personal event manager
  • 24/7 customer service
  • Assembly and disassembly (if required)
  • Light and sound technology (if required)
  • Other necessary equipment (if required)
How is the price determined?

The price mainly depends on the following factors:

  • The desired duration of the performance
  • Travel time and travel costs
  • Any lighting and/or sound technology required
  • Any waiting and preparation time
  • The group size
  • Familiarity of the act.

Ultimately, every party is unique. Therefore, we are happy to discuss your requirements in advance and can make an appropriate tailor-made proposal.

How is the quality of the entertainment guaranteed?

A specially trained team does advance screening of our entertainment. Here, we look at:

  • experience,
  • training,
  • price-quality ratio,
  • representativeness,
  • originality
  • reliability in keeping appointments.

What else we do:

  • All acts are previewed through demos and live performances.
  • Personal introduction before acts can perform on behalf of Evenses
  • Our entertainment also has an online portal where they can view all the information and requirements of your booking at all times
  • We call and text the entertainment prior to the booking for a final check
  • We only work with entertainment that we stand behind ourselves and that meets our quality standards. In all other cases, they do not appear on our website.
  • As we have been in business for almost 15 years, we have a good long-term cooperation with almost all our entertainment
What is the process of a booking?

Our job is to completely unburden you so that you end up having a successful party. This is how you achieve a successful party:

  1. Look at our website and choose the entertainment you like. Difficult to choose? Contact our team and we will help you find the right option
  2. You will receive a no-obligation proposal. Does it not quite fit your needs? Let us know and we will try to adjust it. Is the proposal to your liking? Then you can indicate that you wish to book.
  3. You can submit your wishes and other details online. We will make an agreement and invoice. This can be paid and signed online. We will schedule all the entertainment correctly. We will get in touch shortly before booking.
  4. We're all set. We are going to make it a successful occasion!
How can I cancel?

Do you want to cancel unexpectedly? Please contact us, we will then try to resolve it as best we can for both you and the entertainment you have booked. In consultation, we usually come to the best solution.

This is our standard cancellation policy:
After you have confirmed your booking, you have 14 days of reflection time. You can then cancel, without giving any reason, free of charge. This only applies to bookings beyond 45 days on the day of booking.

If the cooling-off period has expired, or the booking is made within 45 days, we will charge a cancellation fee. You can take out cancellation protection at the time of booking for 6.8% of the booking amount.

Cancel without cancellation protection:
20% up to 90 days or more before booking
40% up to 31 days before the booking
60% up to 14 days before booking
80% up to 7 days before booking
100% up to 0 days before booking

Cancellation with cancellation protection:
up to 90 days before booking
20% up to 31 days before the booking
30% up to 14 days before the booking
40% up to 7 days before the booking
50% up to 0 days before the booking
+
With flexible cancellation, if the supplier agrees, the Client can move the booking date once free of charge.

For well-known artists, we adhere to the cancellation conditions as they apply with this party.

How does payment take place?

You can make your payment via our secure online environment. We use the payment provider Mollie for this. You can choose from all common payment methods.

  • Ideal
  • Bank transfer
  • Credit card
  • PayPal
  • Apple Pay
  • Sofort Banking
  • Bankcontact
  • KBC/CBC pay button
  • Belfius Pay Button

You can choose the following payment terms:

  • 100% deposit in advance
  • 50% when booking is placed, remaining 50% 14 days before booking
    For companies only:
  • Pay 30 days after booking (2.9% surcharge)
  • Pay 60 days after booking (6.8% surcharge)
What if my party cannot go ahead because of Corona?

Would you like to book entertainment, but not sure if your party date can go ahead? With us, you can move your booking free of charge at any time if your party cannot go ahead due to government measures. We offer this guarantee completely free of charge!

What if last-minute it turns out the act cannot perform?

We always have a backup option available. Our team is available 24 hours a day. If the entertainment you have booked is unable to perform due to force majeure, we will do everything we can to make it happen. Because we have such a large network, we always succeed.

Guaranteed quality
Personal service
Always-playing guarantee
10.000+ events experience
Our happy customers

Customers have given %total reviews about Evenses.
The average rating is a NaN out of 5

“Their service ran like clockwork and our wedding guests loved them. We cannot recommend enough.”
Michael Cheung
“It would have been great to have had a proper dance, but everyone loved the music and the atmosphere so we are really happy and it was great fun. ”
Amy and Leo
“The champagne tower was beautifully built up! It was a great idea! Thanks for bringing it up. ”
Vanessa Burgs
Do you want your party to succeed?

Whatever your event or celebration, we are here to make your special day a truly memorable one.

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