Privacy Policy

PRIVACY STATEMENT

The Privacy Statement describes how EVENSES UK handles personal information. This Privacy Statement defines how Evenses collects, uses, processes, and discloses your personal data in conjunction with your use of our website and services. We recognise the importance of protecting your privacy and your rights with regards to data protection. You are advised to carefully read this Privacy Statement.

With the aim of guaranteeing secure, controlled and confidential navigation for its users and customers when visiting and/or using the Website and/or use our Comparison Service, we collect information from you in the cases if submitting an application for one or more services provided by EVENSES UK, signing up for a newsletter, sending an e-mail to us, publicly disclosing your details via social media or other public platform or when you’re using our social media. We use this information to provide the services, for marketing purposes and to provide our customers with a good and personalized service. More information about your rights and how you can exercise them is set out in the sections below.

DATA COLLECTION

EVENSES B.V. can receive information from you in the following ways;

Personal data provided by you - the personal data that you share with us when you submit a request to us via one of our websites (via quotation form or chat), subscribe to newsletters and which you provide to us when using our services, including the information entered into our booking platform and included in your comments, reviews or messages sent via telephone to our event specialist team or through the Live Chat.

Personal data collected automatically from our Websites -evenses.co.uk- such as information about the device and browser you are using, your IP address or domain names of the computers connected to the Websites, uniform resource identifiers for requests made, the time of request, the method used to submit the request to the server, the size of the archive obtained as a response, the date and time that you visited, the duration of your visit, the referral source and website navigation paths of your visit and your interactions on the Website including the Services and offers you are interested in. Please note that we may associate this information with your account, including the use of cookies. Our websites: www.evenses.com, www.evenses.be, www.evenses.de, www.evenses.co.uk, www.evenses.dk, www.evenses.se, www.thomasverheul.nl. www.muziekhuren.com.

Through third-party websites – If you link, connect or login to your account with a third-party service (e.g., Facebook, Google), the third party service may send us information such as your registration and profile information (i.e. username, user ID associated with your social media account, picture, email), and any other information you permit the social network to share with third parties. The third parties then act on behalf of EVENSES UK. This Privacy Statement also applies to the data collected via the websites of these third parties, when they act as processors for EVENSES UK performance, such as suppliers with an exclusive cooperation. EVENSES UK is not responsible for the collection of data not commissioned by EVENSES UK takes place. We refer you in this respect to the privacy policy of these websites. The data we receive is dependent upon your privacy settings with the social network. You should always review and, if necessary, adjust your privacy settings on third-party websites and services before linking or connecting them to our Website.

PERSONAL DATA

EVENSES B.V. can process various data of users, including personal data. The data that EVENSES UK can collect from you;

contact details - names, address, telephone number, e-mail address, customer number, date of birth and gender;

payment and billing information - when you purchase a service for financial settlement and administration;

website details - such as IP address, location, data and information about the use of our websites;

publicly posted data - such as messages posted on our website or on social media sites.

PURPOSES

EVENSES UK can use the aforementioned data for the following purposes:

to perform its services in the field of providing entertainment;

to carry out the preparation of a quotation, agreement and invoice;

for the management of its customer administration;

for marketing purposes, to supply you with information about services provided by EVENSES UK for example via mailings by e-mail;

to improve its services (for example through surveys);

to carry out market research and data analysis, in which EVENSES UK can also enrich the information with other data;

related purposes as permitted by law.

Your data will not be used for purposes other than those mentioned above.

USE OF COOKIES

EVENSES UK uses Cookies to operate or improve the way our Website works as well as to provide business and marketing information to the Website owner. Evenses keeps track of how you found our site and how you use it via Google Analytics cookies. It enables EVENSES UK to enhance its services. The Google Analytics Remarketing cookies measures your surfing behaviour. These cookies allow us to show you more relevant advertisements on third-party websites. They are used to gather information so that ads are more interesting to you, as well as to display other advertising campaigns along with advertisements on the Website or on those of third parties. Most of these cookies are “third party cookies” which are not managed by us and, because of the way they work, cannot be accessed by us, nor are we responsible for their management or purpose. The lifetime of the Google Analytics cookies is a maximum of 2 years. For more information, we refer you to the Privacy policy and Cookie policy.

WRITE, CHANGE, OR DELETE DATA

You can always request, modify and, if necessary, change or delete your data.

For further questions and for a request for access to your data, you can send an e-mail to info@evenses.co.uk

SHARING YOUR DATA

We can share your data with the EVENSES UK affiliates, such as suppliers which we engage in the execution of our services.

WEBSITES OF THIRD PARTIES

With the exception of the above-mentioned third parties, this Privacy Statement does not apply to third-party websites. EVENSES UK is not responsible for the privacy policy of third party websites. EVENSES UK encourages you to visit the relevant websites for the privacy policy of these third parties.

SECURITY

EVENSES B.V. makes every effort to ensure that your information is properly secured. Only those persons for whom it is required by virtue of his or her position will have access to the data of users. We have taken appropriate technical measures and these are regularly updated to ensure that data is properly secured.

The Internet is a very powerful tool when it comes to transmitting personal information; for that reason, we undertake the serious task of respecting the current laws regarding the protection of personal data and the security of the same, with the aim of guaranteeing secure, controlled and confidential navigation for its users and customers when visiting and/or using the Website. Remember that the internet is never 100% safe, make sure you take the necessary security measures yourself and never give your password to someone else

CHANGES IN THE PRIVACY STATEMENT

EVENSES UK. reserves the right to make changes to this Privacy Statement. Users are encouraged to regularly update the privacy policy of EVENSES UK with regard to changes.



What is included in the price?

Everything required for a successful performance is beach standard included. So the price is all-inclusive and there are no additional costs. Included are:

  • Screened, professional entertainment
  • Money back guarantee
  • Travel expenses
  • VAT
  • Replacement entertainment in case of illness
  • Online wish list
  • Personal event manager
  • 24/7 customer service
  • Assembly and disassembly (if required)
  • Light and sound technology (if required)
  • Other necessary equipment (if required)
How is the price determined?

The price mainly depends on the following factors:

  • The desired duration of the performance
  • Travel time and travel costs
  • Any lighting and/or sound technology required
  • Any waiting and preparation time
  • The group size
  • Familiarity of the act.

Ultimately, every party is unique. Therefore, we are happy to discuss your requirements in advance and can make an appropriate tailor-made proposal.

How is the quality of the entertainment guaranteed?

A specially trained team does advance screening of our entertainment. Here, we look at:

  • experience,
  • training,
  • price-quality ratio,
  • representativeness,
  • originality
  • reliability in keeping appointments.

What else we do:

  • All acts are previewed through demos and live performances.
  • Personal introduction before acts can perform on behalf of Evenses
  • Our entertainment also has an online portal where they can view all the information and requirements of your booking at all times
  • We call and text the entertainment prior to the booking for a final check
  • We only work with entertainment that we stand behind ourselves and that meets our quality standards. In all other cases, they do not appear on our website.
  • As we have been in business for almost 15 years, we have a good long-term cooperation with almost all our entertainment
What is the process of a booking?

Our job is to completely unburden you so that you end up having a successful party. This is how you achieve a successful party:

  1. Look at our website and choose the entertainment you like. Difficult to choose? Contact our team and we will help you find the right option
  2. You will receive a no-obligation proposal. Does it not quite fit your needs? Let us know and we will try to adjust it. Is the proposal to your liking? Then you can indicate that you wish to book.
  3. You can submit your wishes and other details online. We will make an agreement and invoice. This can be paid and signed online. We will schedule all the entertainment correctly. We will get in touch shortly before booking.
  4. We're all set. We are going to make it a successful occasion!
How can I cancel?

Do you want to cancel unexpectedly? Please contact us, we will then try to resolve it as best we can for both you and the entertainment you have booked. In consultation, we usually come to the best solution.

This is our standard cancellation policy:
After you have confirmed your booking, you have 14 days of reflection time. You can then cancel, without giving any reason, free of charge. This only applies to bookings beyond 45 days on the day of booking.

If the cooling-off period has expired, or the booking is made within 45 days, we will charge a cancellation fee. You can take out cancellation protection at the time of booking for 6.8% of the booking amount.

Cancel without cancellation protection:
20% up to 90 days or more before booking
40% up to 31 days before the booking
60% up to 14 days before booking
80% up to 7 days before booking
100% up to 0 days before booking

Cancellation with cancellation protection:
up to 90 days before booking
20% up to 31 days before the booking
30% up to 14 days before the booking
40% up to 7 days before the booking
50% up to 0 days before the booking
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With flexible cancellation, if the supplier agrees, the Client can move the booking date once free of charge.

For well-known artists, we adhere to the cancellation conditions as they apply with this party.

How does payment take place?

You can make your payment via our secure online environment. We use the payment provider Mollie for this. You can choose from all common payment methods.

  • Ideal
  • Bank transfer
  • Credit card
  • PayPal
  • Apple Pay
  • Sofort Banking
  • Bankcontact
  • KBC/CBC pay button
  • Belfius Pay Button

You can choose the following payment terms:

  • 100% deposit in advance
  • 50% when booking is placed, remaining 50% 14 days before booking
    For companies only:
  • Pay 30 days after booking (2.9% surcharge)
  • Pay 60 days after booking (6.8% surcharge)
What if my party cannot go ahead because of Corona?

Would you like to book entertainment, but not sure if your party date can go ahead? With us, you can move your booking free of charge at any time if your party cannot go ahead due to government measures. We offer this guarantee completely free of charge!

What if last-minute it turns out the act cannot perform?

We always have a backup option available. Our team is available 24 hours a day. If the entertainment you have booked is unable to perform due to force majeure, we will do everything we can to make it happen. Because we have such a large network, we always succeed.

Guaranteed quality
Personal service
Always-playing guarantee
10.000+ events experience
Do you want your party to succeed?

Whatever your event or celebration, we are here to make your special day a truly memorable one.

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